Frequently Asked Questions
Everything you need to know about our specialty coffee and global shipping.
Do you ship your coffee worldwide?
Yes, we ship our fresh roasted coffee to enthusiasts globally from our roastery in Copenhagen. Shipping rates and delivery times are calculated at checkout based on your location.
How often do you roast your coffee beans?
We roast multiple times per week to ensure maximum freshness. Your coffee is typically shipped within 24-48 hours of being roasted.
What is your return policy for coffee beans?
As coffee is a perishable food product, we do not accept returns on beans. However, if there is an issue with your order or damage during transit, please contact us immediately.
Can I subscribe to receive coffee regularly?
Absolutely. We offer various subscription tiers, including our 'Roaster's Choice,' which allows you to experience our latest seasonal selections delivered automatically to your door.
Do you provide brewing guides for your coffees?
Yes, we provide specific brewing recipes and profiles for each of our coffees on our website and YouTube channel to help you achieve the best flavor at home.
Are your coffee bags recyclable?
We use high-quality, BPA-free packaging designed to preserve freshness. We are constantly working toward more sustainable solutions and recommend checking local recycling guidelines for soft plastics.